Best express Estimated Transit Times: 1-3 Business Days, delivered Monday - Saturday Orders placed on Friday after 2:00 pm GMT+8 will be processed on the following Monday. Orders placed on Saturday or Sunday will be processed on the following Monday.

The speed of delivery depends on the goods and the location you’re based. Generally orders are received within the suggested time frame at check out.

Shipping calculations are based on a variety of factors, including product types, weights, sizes, destination and shipping method. Once you have added shipping address details at checkout, you will be given shipping options and prices before you finalize your order. Kaiju makes no profit on shipping fees nor do we charge a shipping and handling fee.

Import duties, taxes, and brokerage fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order. You may check with your country’s customs office to determine if there will be additional costs. Please be aware that your item may be held at customs for inspection, delaying the overall delivery time. We are not responsible for lost, damaged or stolen packages.

RETURN & REFUND POLICY: We will refund shipping only if we made a mistake when sending your order for example: 1. We sent a different style/size/product than your ordered. In this specific case, please contact customer service support for acceptance, prior to returning the goods. If not, we will not provide free return. Should this occur, you have the option to: 1. exchange the item or 2. receive a refund. Please reach out to our customer service support team for detailed instructions on how to proceed with your refund request. We will accept returns only under the following conditions: 1. Items must be in the original packaging with original tags 2. Items must be unused 3. Items must be clean and free from wear 4. Items must be unwashed Return Address - Please check with our team via kaijufightcompany@gmail.com for the nearest local distributor or retailer in your region / country. You may send your return package to the local address provided. Pack the item in its original packaging with all instructions, tags and any attachments. Please include your order number in the package. You will be responsible for all return shipping charges. Any items returned without original tags and packaging will be subject to a 15% restocking fee as well. Refunds cannot be applied to orders made with a promo code. Only regular priced items may be refunded. Sale items cannot be refunded, this includes items purchased with a promo code. Items purchased with a promo code are available for exchange only.

For exchanges, we accommodate sizing corrections only. If you require a different size, return the item to our partner distributor within your country (contact us via email for details). Upon receipt, we will quickly send out the correct size. Note, however, that shipping costs for both returning the original item and dispatching the new one are the customer's responsibility. Returns lacking original tags and packaging will incur a 15% restocking fee.

All orders are attached to a tracking number. You can use the tracking number as provided by email to locate your package. If you've undertaken the above and struggled to get through to the courier to find your parcel, please get in touch with us and we’ll be glad to help you locate your packages.

Please use the courier's track and trace functionality on their website to understand where your goods are located. We always recommend waiting several more days than expected before raising any delivery issue with us - as couriers often ask for more time to complete the delivery before considering it as an issue. Nonetheless, if you have not received your order after a reasonable time, please get in touch and we will speak with the courier for you.

If you are looking for customize equipment or shorts, please email us at kaijufightcompany@gmail.com with your request in the subject line. We will get back to you within 2-3 working days.

Email info kaijufightcompany@gmail.com Our working hours are Monday - Friday / 10:30am - 6pm

We have a studio located at A-6, 1, Jalan Teknologi 3/9, Kota Damansara, 47810 Petaling Jaya, Selangor. You can also find our exact location via Google Maps.

We aim to respond to all emails within 48 working hours, Monday to Friday.